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Top winners from the 2020 Best Of Gaming Awards
Every year, Casino Player readers select their favorite properties from among the hundreds of casinos across the country.
And each year, a handful of these properties are real standouts, boasting an envious assortment of wins that make them unique among their peers. Here are some of the most impressive winners as selected by our readers.
GRAND SIERRA RESORT AND CASINO
Reno, Nevada
Grand Sierra Resort and Casino (GSR) has done it again. Reno’s premier re- sort-casino destination has picked up 32 wins in Casino Player’s 2020 “Best of Gaming” awards, including 20 first-place prizes. The magazine’s annual survey asks readers to vote to select which casinos across the country are worthy of being crowned the best in an expanding sea of gaming options.
GSR was named Best Overall Gaming Resort and Best Hotel, and earned top placements in categories including Best Hotel Lobby, Best Suites, Best Pool, Best Casino Resort to Vacation At, Best Casino, Best Players Club, Best Promotions, Best Table Games, Best Slot Tournaments, Best Poker Room, Casino Where You Feel The Luckiest, Best Reel Slots, Best Video Poker, Best Blackjack, Best Bingo, Best Keno, Best Overall Sportsbook and Best Sportsbook Promotions.
Second and third place prizes were awarded in several categories including Best Rooms, Best Spa, Best Dealers, Best Video Slots, Best Poker Tournaments, Best Non-Smoking Casino and Best High Limit Room.
Pay a visit to Casino Player’s “Best Overall Gaming Resort” where leadership recently collaborated with health experts to develop GSR Clean, a program that enhances the resort’s already rigorous sanitation protocols and implements social distance considerations and hundreds of additional practices to minimize risk for guests and team members. A full overview of the GSR Clean program as well as more property information can be found at www.grand- sierraresort.com.
Award Winning Property
Located in the heart of the beautiful Reno-Tahoe region, Grand Sierra Resort (GSR) is an all-encompassing casino-resort with nearly 2,000 newly-renovated guest rooms and suites, 200,000 square feet of meeting and convention space, 1,400 slot machines, 50 table games, a poker room featuring seven tables and the Infinity High Limit Room. The destination’s premier gaming property offers visitors a wide variety of amenities including the 2,500+ capacity Grand Theatre, exhilarating nightlife at the spectacular LEX Nightclub, more than a dozen delectable restaurant and dining choices including Charlie Palmer Steak and Lounge, a spa, branded retail shopping, a remarkable year-round outdoor pool and fire pit experience, Reno’s largest outdoor ice skating rink, a two-screen cinema, adrenaline-pumping rides and an aqua golf driving range.
Here’s a breakdown of what our readers voted for in 2020: Best Overall Gaming Resort, Best Hotel, Best Hotel Lobby, Best Suites, Best Pool, Favorite Casino Resort to Vacation at, Best Casino, Best Players Club, Best Promotions, Best Table Games, Best Slot Tournaments, Best Poker Room, Casino Where You Feel The Luckiest, Best Reel Slots, Best Video Poker, Best Live Poker, Best Bingo, Best Keno, Best Overall Sports- book, Best Sportsbook Promotions, Best Rooms, Best Spa, Best Dealers, Best Video Slots, Best Prop Bets, Best Comps, Best Poker Tournaments, Best Non-Smoking Casino, Best Carnival Games, Best Craps, Best Black- jack, Best High Limit Room.
DELAWARE PARK
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Wilmington, Delaware
Casino at Delaware Park is a multi-faceted gaming facility conveniently located minutes south of Wilmington and the Delaware Memorial Bridge. Along with the excitement of over 2,000 slot machines on two spacious levels and popular table games, they offer live thoroughbred racing, year-round simulcast wagering, an action-packed 25 table poker room, keno, delicious dining options, a world-class 18-hole championship public golf course and now full sports betting on all professional and college sports! This unique mix of amenities truly makes Delaware Park a diverse entertainment experience that will keep you coming back for more.
The Player’s Choice award deservedly goes to Delaware Park in the Racinos region with 15 total wins that includes Best Race Book/Sportsbook, Best Reel Slots, Best Blackjack, Best Non-Smoking Casino/Area, Best Keno, Best Golf Course, Best Comps, Best Dealers, Best Slot Tournaments, Best Live Poker, Casino Where You Feel The Luckiest, Best Carnival Games, Best Promotions, Best Table Game Tournaments, Best Video Slots.
For more information on Delaware Park, please visit www.delawarepark.com.
MOTORCITY CASINO HOTEL
Detroit, Michigan
Designed with input from renowned automotive designer Chip Foose, MotorCity Casino Hotel is Detroit’s most innovative entertainment venue featuring the crown jewel of the city’s skyline. With world-class luxury hotel accommodations, spa facilities, fine dining, live performance venues, and high-energy gaming, you’ll find your kind of entertainment at MotorCity Casino Hotel. MotorCity is Detroit’s only locally-owned and operated casino.
As an involved community partner, MotorCity Casino Hotel is dedicated to the City of Detroit, and as an actively engaged civic partner, the casino’s associates, management, and ownership contribute to the Metro Detroit community in countless ways.
The community responded back in 2020, voting MotorCity number one in 19 major categories, earning them the Player’s Choice award for Detroit. Visit them and see why. You won’t regret it.
2020 awards include: Best Overall Gaming Resort, Best Hotel Lobby, Best Rooms, Favorite Casino Resort to Vacation At, Best Casino, Best Comps, Best Promotions, Best Dealers, Best Slot Tournaments, Best High Limit Room, Best Poker Room, Best Poker Tournaments, Best Reel Slots, Best Video Poker, Best Live Poker, Best Blackjack, Best Overall Sportsbook, Best Betting Options, Friendliest Sportsbook.
For more information on MotorCity Casino Hotel, visit www.motorcitycasino.com.
GILA RIVER HOTELS & CASINOS
Phoenix, Arizona
Gila River Hotels & Casinos – Wild Horse Pass, Lone Butte & Vee Quiva is the largest gaming destination in Phoenix and conveniently located within 15 minutes of each other. Whether guests are looking to go all-in at Wild Horse Pass, win big at Lone Butte, or test their luck at Vee Quiva, there is something for every level of player.
Since the COVID-19 pandemic began, Gila River Hotels & Casinos has been committed to protecting the health and safety of its guests and team members. For those who are ready to hit the slots or play a hand of blackjack, things will look and feel a bit different. The properties have modified operations and casino floors to achieve safety procedures above the recommended guidelines.
To follow to appropriate social distancing guidelines, plexiglass dividers have been installed between slot machines while others have been taken out of service. In addition, the enterprise installed plexiglass dividers at its table games and has designated staff to regularly clean casino chips. Guests will also notice that the amount of public seating throughout the property has been limited and floor decals have been placed for the adherence of social distancing.
As part of Gila River Hotels & Casino’s ongoing commitment to ensure crucial cleaning procedures are performed to the highest standard, additional staff members have been assigned to the casino floors specifically to clean high touchpoints like slot machines, chairs, kiosks, and table games. The enterprise has also partnered with IGT, a gaming manufacturer, to install new technology software deploys notification to its dedicated cleaning staff when a machine is ready for cleaning.
In order to provide its guests with a comfortable and confident experience, the additional procedures and protocols, such as temperature checks, mandatory masks, non-smoking policy and reduce occupancy to 50 percent. In addition, Gila River Hotels & Casinos test their team members for COVID-19 every two weeks to ensure a safe environment for all guests and team members. All team members are also provided with personal protective equipment.
Gila River Hotels & Casinos updates its safety protocols and procedures as required to include best practices as part of their continued commitment to the safety and well-being of team members, guests, and the greater community. For more information, visit PlayAtGila.com.
Finally, readers love the Gila River properties, awarding them an impressive tally of 18 awards including: Best Hotel Staff, Best Hosts, Casino Where You Feel The Luckiest, Best Carnival Games, Best Bingo, Best Hotel, Best Hotel Lobby, Best Pool, Best Players Club, Best Reel Slots, Best Video Slots, Best Blackjack, Best Rooms, Best Casino, Best Table Games, Best Table Game Tournaments, Best Poker Tournaments, Best Video Poker.
SNOQUALMIE CASINO
Snoqualmie, WA
High above the Seattle city lights and situated among natural surroundings with majestic views of the Cascade Mountains, Snoqualmie Casino offers a first class getaway with all the amenities. It has the right blend of Vegas-style gaming and entertainment with a unique Northwest flare. It features fast- paced thrills on the gaming floor, upscale lounges and bars, top-tier talent performances in two concert venues, exceptional restaurants, and hospitality that’s beyond compare.
There’s plenty of gaming variety to appease any player. The 1,700 dazzling slot machines include all of the tried and true favorites, plus the latest exciting machines. Table game enthusiasts won’t be disappointed with 54 classic gaming tables to choose from. Whether it is blackjack or craps, Spanish 21 or roulette, baccarat or fortune pai gow, you will always leave with a story for fun and excitement.
During your visit, the first of many we’re sure, be sure to join Snoqualmie’s Crescent Club. It’s quick, easy and free to sign up with rewards starting immediately! With Crescent Club, every point counts and every reward comes faster. Earn points to exchange for food, drinks and cash, and turn your visits into an escape. And remember, more play equals more perks. No more monthly averages to worry about – just swipe your card and watch the points roll in. There are several benefit tiers to help you get what you deserve: the most out of your membership.
Year after year, Casino Player readers select Snoqualmie Casino as the best in the Northwest – and this year is no different! Here’s a break- down of everything Snoqualmie claimed in this year’s “Best Of Gaming” awards issue, and why they are a 2020 Player’s Choice winner. Best Hosts, Best Promotions, Best Table Game Tournaments, Casino Where You Feel The Luckiest, Best Video Slots, Best Craps, Best Roulette, Best Keno, Best Casino, Best Players Club, Best Comps, Best Dealers, Best Table Games, Best Slot Tournaments, Best Non-Smoking Casino, Best Reel Slots, Best Video Poker Best Carnival Games, Best Blackjack.
For more information about Snoqualmie Casino and all that it has to offer, visit www.snocasino.com.
After 139 days without legal gambling in the city of Detroit, at least one local resident was very ready for Wednesday.
Word is the first Michigan resident to get in line for MotorCity Casino and its 10 a.m. opening arrived at 5 a.m. By the opening hour for two city casinos on Wednesday, dozens were lined up.
After nearly five months of closures for Detroit’s casinos, two gambling houses reopened Wednesday to steady crowds, despite an order from Gov. Gretchen Whitmer to maintain a 15% maximum capacity.
After being closed since March 16, Greektown Casino-Hotel and MotorCity reopened their doors to customers, while MGM Grand Detroit will reopen at 10 a.m. on Friday.
Different feel to Detroit casinos in COVID-19 era
The marquee atop Greektown has had #DETROITSTRONG lit up high in the Motor City sky for months.
On Wednesday, it was changed to “WELCOME BACK WE ARE OPEN!” for the occasion.
No smoking, plexiglass everywhere, and required masks were the biggest noticeable changes at the venues on Wednesday.
The casinos are operating under the guidelines from the Michigan Gaming Control Board this summer and approved by the governor.
Table games were not open yet at Greektown on Wednesday afternoon but were all outfitted with plexiglass to protect the dealer and the maximum of three customers per table from each other. Table games were scheduled to open later on Wednesday.
The casinos have implemented social distancing measures for slot machine play, with banks of three slots featuring only the middle one open at MotorCity. At Greektown, banks of five machines had only two of them working.
15% capacities not yet reached on opening day
MotorCity Casino was nearing its temporary capacity of 1,600 customers early on Wednesday afternoon, but the line outside was still steadily streaming in customers.
Earlier, customers were lined up on Temple Street for the reopening.
At Greektown, there’s only one way in and one way out these days.
The street-level entrances on Monroe and Lafayette streets are closed and customers were lined up at three checkpoints Wednesday, including two before and after the third-floor skywalk over Monroe.
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The poker rooms at all of Detroit’s casinos will remain closed temporarily. Valet service is suspended temporarily. None of the casinos have opened their hotels yet.
MGM will have space for about 1,800 patrons with the new capacity restrictions, according to a spokesperson last week.
MGM was reportedly open for VIP guests on Wednesday and also will be on Thursday, according to the Detroit Free Press.
Greektown Sportsbook is back; others coming soon
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Sports betting opened in Detroit on March 11, five days before the coronavirus shutdown.
Greektown opened its sportsbook as part of its reopening on Wednesday. About 10 people were placing bets in the Kambi system about 15 minutes after the reopening.
The Penn National Gaming casino is still working out of its temporary facility, the old poker room.
However, construction started on the new facility during the hiatus. Permanent walls are up around the future sportsbook, which will be branded as a Barstool Sportsbook and be in the middle of the casino floor.
A Greektown spokesperson did not return messages from PlayMichigan concerning an expected launch date for the new sportsbook.
MotorCity will reopen its FanDuel Sportsbook at 11 a.m. on Friday. Little Caesars Pizza and Pit Stop Deli, both in the food court, are the only dining options for now.
Raise your hand ✋ and retweet if you’re ready to get #BackintheGame! 2 DAYS until we welcome you back at the re-opening of the @FDSportsbook on AUGUST 7 @ 11AM. 🚨 https://t.co/bt7co6rgCmpic.twitter.com/PCGqOv3vr0
— MotorCity Casino (@MotorCityCasino) August 5, 2020
MGM Grand Detroit will reopen its BetMGM Sportsbook on Friday as part of its reopening, though the lounge will not be available. National Coney Island, TAP sports bar, and Axis Lounge will open on Friday.
State, city have lost loads of revenue
During the Detroit shutdown, corporate owners and local governmental units have lost millions.
This week, the American Gaming Association released an updated report on the Michigan gambling industry.
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In it, the group estimated that 26 casinos statewide:
- Have $6.3 billion of annual economic impact on the state
- Raise $1.3 billion in state and local taxes each year
- Support $2.1 billion in wages along with nearly 38,000 jobs
The group estimated the shutdown cost state and local governments $114.1 million in revenue. That includes $46.2 million for K-12 education and $67.8 million in revenue for Detroit youth development programs, economic development projects, and other local improvement initiatives.
All but one Michigan tribal casino already opened
Elsewhere, all but one of the state’s 23 tribal casinos have already reopened this summer after closing in March.
A chain of Upper Peninsula casinos made news this week in its efforts to keep COVID-19 from spreading.
On Tuesday, Kewadin Casinos announced an enhanced partnership with Agilysys, Inc., which includes contactless food and beverage ordering at its five UP casinos.
The service, IG OnDemand, expands on the existing relationship between the Sault Tribe of Chippewa Indians casino group and the vendor.
The only tribal casino unopened is Kings Club Casino in Brimley. However, the Bay Mills Indian Community has opened its sister facility two miles away, Bay Mills Resort & Casino.